At Snohomish Pressure Washing, we treat customer service like a service in its own right, not an afterthought. From the first message to the final rinse, our goal is to make the entire experience easy, professional, and pleasant.
We’re responsive when you reach out. We show up when we say we will. We explain what we’re doing and why. And we follow through. It’s not complicated…but in our industry, it’s not always common.
Bigfoot-tough cleaning. Small town service.
Why customer focus is part of our service
We believe pressure washing isn’t merely about results — your experience is just as important. From quoting to clean-up, we take pride in doing things the right way: with communication, care, and consistency. Every job includes our full attention to both the surface and the person behind it.
What customers experience
You can always expect the following things from us:
- Clear communication before, during, and after the job
- Honest, transparent pricing, available right here on our website — no mystery fees
- Friendly, respectful treatment of you and your home or business
- A contractor who shows up, follows through, cleans up, and keeps you in the loop
Customer service can be rare in this industry
Many pressure washing businesses focus entirely on the task, and can treat customer service like a chore.
We take the opposite approach. We know how frustrating it is when you can’t get a callback, when someone’s late without notice, or when your home doesn’t feel respected. We’ve built our business to be the one people want to work with — not just tolerate.
It matters to us because it matters to you
You’re trusting us with your property — and that trust deserves more than a hose and a handshake. A better experience means fewer headaches, more confidence, and results you can feel good about, start to finish.
Frequently asked questions
That said, sometimes you-know-what happens and we're thrown off schedule — if our schedule goes off the rails, we’ll contact you right away. We respect your time and aim to make your experience as excellent as possible.
We monitor the weather closely. If conditions make the job unsafe or would compromise results, we’ll reach out and reschedule — always at your convenience and with clear communication.
You can reach us at (425) 217-6480.
Our job isn’t done until you’re happy with the outcome. If something doesn’t meet your expectations, we’ll assess the issue and follow up promptly to resolve it.
If you’d like, we can send a friendly reminder when it’s time for your next service based on the surface type, condition, and season. No pressure — just a helpful nudge.